Event reference
This page lists all standard events that graspil creates automatically, without any configuration on your side. In addition to these, you can create your own custom events — via the API, triggers, automation, the mini app, or targets/conversions. Those are not listed here, since they are unique to each product.
Bot events — user lifecycle
Basic events that reflect how a user interacts with the bot in a private chat: first launch, repeat launch, blocking, and return.
new_user
The user sent /start to the bot for the first time
start_repeat
A user who already exists in the bot sent /start again (e.g. via a new link)
user_left
The user blocked the bot
user_return
A user who previously blocked the bot unblocked it
connected_website
The user connected a website/widget for the first time (via write_access_allowed)
connected_website_repeat
The user reconnected the same website/widget
Channel and group events
The same kind of events, but for users of a channel or group the bot administers.
user_chat_new
The user joined the channel/group for the first time
user_chat_return
The user rejoined the channel/group after previously leaving it
user_chat_left
The user left the channel/group on their own
user_chat_kicked
The user was removed from the channel/group by an admin
chat_member_<status>
The member's status changed to anything else (e.g. chat_member_administrator, chat_member_restricted) — <status> is substituted dynamically
channel_post
A new post was published in the channel
Mini App events
web_app_new_init
The user opened the bot's mini app for the first time
web_app_init
The user opened the mini app again (already opened it before)
web_app_anon_init
The mini app was opened anonymously, without a Telegram user ID
new_user_webapp
A new user confirmed data access (write_access_allowed) inside the mini app
write_access_allowed
The user allowed the bot to send messages (requested from the mini app or the bot)
Incoming messages and content
Any message received from a user creates an event. If the message text matches a configured command or target, the matching event is created instead of the generic one.
message
A text message was received
photo
A photo was received
video
A video was received
audio
An audio file was received
document
A document/file was received
voice
A voice message was received
video_note
A video note (round video) was received
animation
An animation/GIF was received
sticker
A sticker was received
poll
A poll was received
location
A location was received
contact
A contact was received
edited_message
The user edited a previously sent message
/<command>
A command other than /start was invoked — the command name is substituted dynamically (e.g. /help, /menu)
Buttons and inline mode
button text (dynamic)
An inline button with short text was tapped — the event name equals the button text
callback_query
An inline button without text, or with long text, was tapped
InlineQuery
The user used the bot's inline mode (@botusername query)
chosen_inline_result
The user picked one of the inline search results
mini app button text (dynamic)
The mini app sent data via web_app_data
Payments
pre_checkout_query
The user initiated a payment (confirmation step before charging)
successful_payment
A payment was completed successfully
refunded_payment
A payment was refunded
shipping_query
The user selected a shipping option during checkout
Reactions and other actions
emoji (dynamic), e.g. 👍, ❤️
The user reacted to a bot message
custom_emoji
The user added a custom emoji reaction
business_connect
A Telegram business account was connected to the bot
business_disconnect
A Telegram business account was disconnected from the bot
Outgoing messages from the bot
Created on every successful message sent by the bot (failed sends don't create an event).
sendmessage
The bot sent a text message
sendphoto
The bot sent a photo
sendvideo
The bot sent a video
sendaudio
The bot sent an audio file
senddocument
The bot sent a document
sendvoice
The bot sent a voice message
sendvideonote
The bot sent a video note
sendanimation
The bot sent an animation/GIF
sendsticker
The bot sent a sticker
sendinvoice
The bot sent an invoice
sendlocation
The bot sent a location
sendmediagroup
The bot sent a media group
forwardmessage
The bot forwarded a message
Broadcasts
gs_mailing_send
A broadcast message was successfully delivered to a recipient
Referral program
referral_signup
A new user signed up via a referral link/code
referral_reward
The referrer was credited a reward for the referred user
referral_payout
The referrer was paid out from the referral program
Automation (workflow)
These events are created by the automation engine itself, regardless of what a specific chain is configured to do. They let you build reports on how your automations perform — how many users entered a chain, where they tend to drop off, how often errors happen.
workflow_started
The automation's trigger matched, and a new run of the chain started for the user
node_executed
An automation step (a condition or an action, but not the trigger itself) completed successfully
workflow_failed
An automation step failed and the chain stopped
Automations can also create events in other ways:
arbitrary name (dynamic)
A workflow automation ran a "Create event" action — the event's name and value are set in the action's configuration and can reference workflow data
arbitrary name (dynamic)
An event was sent via the /v1/send-event API — the name is whatever the sender specifies
Target events (goal/conversion completions) and events from custom commands you configure ("fake commands") also end up in the same events table, but their name and meaning depend on what you set up in your dashboard — so there's no single fixed list for them.
Last updated